RAMOVŠ, Marjeta; MILFELNER, Borut. The Importance of Educational Service Quality for Customer Satisfaction and Organizational Reputation. Naše gospodarstvo/Our economy, [S. l.], v. 69, n. 2, p. 29–40, 2023. Disponível em: https://old.journals.um.si/index.php/oe/article/view/2934. Acesso em: 24 nov. 2025.