Importance of Innovation Resources for Market Orientation – Financial Performance Link: Mediating Role of Proactive Market Orientation

Avtorji

  • Borut Milfelner ,
  • Jasmina Dlačić ,
  • Boris Snoj ,
  • Aleksandra Selinšek ,

Ključne besede:

proaktivna tržna naravnanost, odzivna tržna naravnanost,, inovativnost, sposobnost inoviranja, finančna uspešnost

Povzetek

Namen prispevka je raziskati povezavo med tržno naravnanostjo, inovacijskimi viri in finančno uspešnostjo organizacij. V pričujočem prispevku se posebej osredotočamo na mediacijsko vlogo proaktivne tržne naravnanosti v odnosu med inovacijskimi viri in uspešnostjo organizacij v srednje- in vzhodnoevropskih državah. V raziskavi smo uporabili preverjene merilne lestvice, podatke pa smo analizirali na podlagi 415 vrnjenih vprašalnikov, zbranih v podjetjih v Sloveniji z več kot 20 zaposlenimi. Rezultati kažejo močno in pozitivno povezavo med proaktivno in odzivno tržno naravnanostjo. Vpliv odzivne tržne naravnanosti na inovativnost je bolj pozitiven in tudi bolj močan kot vpliv proaktivne tržne naravnanosti. Proaktivna tržna naravnanost ima dokazano močan in statistično značilen vpliv na sposobnost inoviranja in sposobnost uspešnega uvajanja novih izdelkov na trg. Medtem, ko inovativnost sama po sebi nima neposrednega vpliva na finančno uspešnost, rezultati potrjujejo pozitiven vpliv sposobnosti organizacije za inoviranje na finančno uspešnost. Eden glavnih doprinosov tega prispevka je, da vključitev proaktivne tržne naravnanosti kot mediatorja med reaktivno tržno naravnanostjo in sposobnostjo za inoviranje pokaže, da gre za najmočnejšo povezavo v modelu. Tako rezultati predstavljajo pomemben prispevek k dosedanjim spoznanjem s področja tržne naravnanosti in dokazujejo, da je v srednje- in vzhodnoevropskih državah treba poudarjati pomembnost vpliva tržne naravnanosti na izgradnjo inovativnih virov in posledično finančne uspešnosti organizacij. Omejitev raziskave je upoštevanje nekaterih marketinških virov v povezavi s finančno uspešnostjo organizacij. V prihodnje bi lahko vključili tudi dodatna merila tržne uspešnosti in dodatne mediacijske spremenljivke.

Biografije avtorja

  • Borut Milfelner, ,

    University of Maribor, Faculty of Economics and Business, Slovenija
    E-pošta: borut.milfelner@um.si

  • Jasmina Dlačić, ,

    University of Rijeka, Faculty of Economics and Business, Hrvaška
    E-pošta: jasmina.dlacic@efri.hr

  • Boris Snoj, ,

    Retired Full Professor at the University of Maribor, Faculty of Economics and Business, Slovenija
    E-pošta: boris.snoj@guest.arnes.si

  • Aleksandra Selinšek, ,

    University of Maribor, Faculty of Economics and Business, Slovenija
    E-pošta: aleksandra.selinsek1@um.si

Literatura

Akgun, A.E., Lynn, G.S., & Byrne, J.C. (2006). Antecedents and Consequences of Unlearning in New Product Development Teams. Journal of Product Innovation Management, 23(Jan), 73–88. https://doi.org/10.1111/j.1540-5885.2005.00182.x

Atuahene-Gima, K. (1996). Market Orientation and Innovation. Journal of Business Research, 35, 93–103. https://doi.org/10.1016/0148-2963(95)00051-8

Atuahene-Gima, K., Slater, S.F., & Olson, E.M. (2005). The contingent value of responsive and proactive market orientations for new product program performance. The Journal of Product Innovation Management, 22, 464–482. https://doi.org/10.1111/j.1540-5885.2005.00144.x

Augusto, M., & Coelho, F. (2009). Market orientation and new-to-the-world products: Exploring the moderating effects of innova- tiveness, competitive strength and environmental forces. Industrial Marketing Management, 38, 94−108. https://doi.org/10.1016/j.indmarman.2007.09.007

Baker W.E., & Sinkula J.M. (2005). Market Orientation and the New Product Paradox. The Journal of Product Innovation Management, 22(6), 483–502. https://doi.org/10.1111/j.1540-5885.2005.00145.x

Baker, W.E. & Sinkula, J.M. (2007). Does Market Orientation Facilitate Balanced Innovation Programs? An Organizational Learning Perspective. Journal of Product Innovation Management, 24, 316–334. https://doi.org/10.1111/j.1540-5885.2007.00254.x

Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 15, 175–190. https://doi.org/10.1177/014920639101700108

Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 51(6), 1173-1182. https://doi.org/10.1037/0022-3514.51.6.1173

Belak, J. (2013). Corporate governance and the practice of business ethics in Slovenia. Systemic practice and action research, 26(6), 527-535. https://doi.org/10.1007/s11213-013-9301-0

Berthon, P., Hulbert, M. & Pitt, L. (1999). To serve or create? Strategic orientations toward customers and innovation. California Management Review, 42(1), 37-58. https://doi.org/10.2307/41166018

Beverland, M., Farrelly, F., & Woodhatch, Z. (2007). Exploring the dimensions of proactivity within advertising agency-client relation- ships. Journal of Advertising, 36(4), 49–60. https://doi.org/10.2753/JOA0091-3367360404

Blocker, C. P., Flint, D. J., Myers, M. B., & Slater, S. F. (2011). Proactive customer orientation and its role for creating customer value in global markets. Journal of the Academy of Marketing Science, 39(2), 216-233. https://doi.org/10.1007/s11747-010-0202-9

Bodlaj, M., Coenders, G., & Zabkar, V. (2012). Responsive and proactive market orientation and innovation success under market and technological turbulence. Journal of Business Economics and Management, 13(4), 666-687. https://doi.org/10.3846/16111699.2011.620143

Breznik, L., Lahovnik, M., & Dimovski, V. (2019). Exploiting Firm Capabilities by Sensing, Seizing and Reconfiguring Capabilities: An Empirical Investigation. Economic and Business Review for Central and South-Eastern Europe, 21(1), 5-36.

Cahill, D. J. (1996). Entrepreneurial orientation or pioneer advantage. Academy of Management Review, 21, 603–605. https://doi.org/10.5465/amr.1996.26115125

Calantone, R.J, Cavusgil, S.T. & Zhao, Y. (2002). Learning orientation, firm innovation capability, and firm performance. Industrial Marketing Management, 3, 515– 524. https://doi.org/10.1016/S0019-8501(01)00203-6

Christensen, C. M. & Bower, J. L. (1996). Customer power, strategic investment, and the failure of leading firms. Strategic management journal, 17(3), 197–218. https://doi.org/10.1002/(SICI)1097-0266(199603)17:3<197::AID-SMJ804>3.0.CO;2-U

Cohen, W.M. & Levinthal, D.A. (1990). Absorptive Capacity: A New Perspective on Learning and Innovation. Administrative Science Quarterly, 35(Sep), 128–152. https://doi.org/10.2307/2393553

Davila, T., Epstein, M. J. & Shelton, R. (2006). Making innovation work: how to manage it, measure it and profit from it, Upper Saddle River: Wharton School Publishing.

Day, G.S. (1994). The Capabilities of Market-Driven Organizations. Journal of Marketing, 58(4), 37–52. https://doi.org/10.1177/002224299405800404

Deshpande, R., & Farley, J.U. (2004). Organizational culture, market orientation, innovativeness, and fi rm performance: an international research odyssey. International Journal of Research in Marketing, 21, 3–22. https://doi.org/10.1016/j.ijresmar.2003.04.002

Fagerberg, J., & Godinho, M. M. (2005). Innovation and catching-up. The Oxford Handbook of Innovation. New York: Oxford University Press. https://doi.org/10.1093/oxfordhb/9780199286805.003.0019

Fornell, C. & Larcker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement errors. Journal of Marketing Research, 18(Feb), 39-50. https://doi.org/10.1177/002224378101800104

Frosch, R. (1996). The Customer for R&D Is Always Wrong! Research-Technology Management, 39(6), 22–27.

Grewal, R., & Tansuhaj, P. (2001). Building organizational capabilities for managing economic crisis: the role of market orientation and strategic flexibility. Journal of marketing, 65(2), 67-80. https://doi.org/10.1509/jmkg.65.2.67.18259

Han, J.K., Kim N., & Srivastava R.K. (1998). Market orientation and organizational performance: Is innovation a missing link? Journal of Marketing, 62(4), 30–45. https://doi.org/10.1177/002224299806200403

Henard, D.H. & Szymanski, D.M. (2001). Why Some New Products Are More Successful than Others. Journal of Marketing Research, 37(Aug), 362–375. https://doi.org/10.1509/jmkr.38.3.362.18861

Hooley, G., Greenley G.E., Cadogan W.J., & Fahy, J. (2005). The Performance Impact of Marketing Resources. Journal of Business Research, 58, 18–27. https://doi.org/10.1016/S0148-2963(03)00109-7

Hult, G. T. M., Hurley, R. F., & Knight, G. A. (2004). Innovativeness: its antecedents and impact on business performance. Industrial marketing management, 33(5), 429-438. https://doi.org/10.1016/j.indmarman.2003.08.015

Hurley, R.F.,& Hult, G.T.M.(1998). Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination. Journal of Marketing, 62, 42–54. https://doi.org/10.1177/002224299806200303

Jaworski, B., Kohli, A. & Sahay, A. (2000). Market-driven versus driving markets. Journal of the Academy of Marketing Science, 28(1), 45–54. https://doi.org/10.1177/0092070300281005

Jaworski, B.J., & Kohli A.K. (1993). Market orientation: antecedents and consequences, Journal of Marketing, 57(3), 53–70. https://doi.org/10.1177/002224299305700304

Kohli, A.K., & Jaworski B.J. (1990). Market orientation: The construct, research propositions, and managerial implications, Journal of Marketing, 54(2), 1–18. https://doi.org/10.1177/002224299005400201

Lado, N. & Maydeu-Olivares, A. (2001). Exploring the link between market orientation and innovation in the European and US insurance markets, International Marketing Review, 18(2), 130–144. https://doi.org/10.1108/02651330110389972

Lamore, P. R., Berkowitz, D., & Farrington, P. A. (2013). Proactive/Responsive Market Orientation and Marketing—Research and Development Integration. Journal of Product Innovation Management, 30(4), 695-711. https://doi.org/10.1111/jpim.12024

Levinthal, D.A. & March, J. G. (1993). The Myopia of Learning, Strategic Management Journal, 14(Feb), 95–112. https://doi.org/10.1002/smj.4250141009

Li, C. R., Lin, C. J., & Chu, C. P. (2008). The nature of market orientation and the ambidexterity of innovations. Management Decision, 46(7), 1002-1026. https://doi.org/10.1108/00251740810890186

Lilien, G. L., Morrison, P. D., Searls, K., Sonnack, M., & Hippel, E. V. (2002). Performance assessment of the lead user idea-generation process for new product development. Management science, 48(8), 1042-1059. https://doi.org/10.1287/mnsc.48.8.1042.171

Liu, S. S., Luo, X., & Shi, Y. Z. (2003). Market-oriented organizations in an emerging economy: A study of missing links. Journal of Business Research, 56(6), 481-491. https://doi.org/10.1016/S0148-2963(01)00265-X

Lukas, B. A. & Ferrell, O. C. (2000). The effect of market orientation on product innovation. Academy of Marketing Science Journal, 28(2), 239–258. https://doi.org/10.1177/0092070300282005

Martin, J.H. & Grbac, B. (1998). Environmental Proactiveness in an Eastern European Transition Economy. Journal of East-West Business, 4(3), 19-39. https://doi.org/10.1300/J097v04n03_03

Matsuno, K., Mentzer, J. T. & Özsomer, A. (2002). The effects of entrepreneurial proclivity and market orientation on business performance. Journal of Marketing, 66(3), 18–32. https://doi.org/10.1509/jmkg.66.3.18.18507

Menguc, B., & Auh, S. (2006). Creating a firm-level dynamic capability through capitalizing on market orientation and innovativeness. Journal of the Academy of Marketing Science, 34(1), 63–73. https://doi.org/10.1177/0092070305281090

Narver, J.C, Slater S.F. & MacLachlan, D.L. (2004). Responsive and Proactive Market Orientation and New-Product Success. Journal of Product Innovation Managament, 21, 334–347. https://doi.org/10.1111/j.0737-6782.2004.00086.x

Narver, J.C., & Slater S.F. (1990). The Effect of a Market Orientation on Business Performance. Journal of Marketing, 54, 20–35. https://doi.org/10.1177/002224299005400403

Ngo, L. V., & O'Cass, A. (2012). In Search of Innovation and Customer-related Performance Superiority: The Role of Market Orientation, Marketing Capability, and Innovation Capability Interactions. Journal of Product Innovation Management, 29(5), 861-877. https://doi.org/10.1111/j.1540-5885.2012.00939.x

Ozkaya, H. E., Droge, C., Hult, G. T. M., Calantone, R., & Ozkaya, E. (2015). Market orientation, knowledge competence, and innovation. International Journal of Research in Marketing, 32(3), 309-318. https://doi.org/10.1016/j.ijresmar.2014.10.004

Podsakoff, P. M., & Organ, D. W. (1986). Self-reports in organizational research: Problems and prospects. Journal of management, 12(4), 531-544. https://doi.org/10.1177/014920638601200408

Prajogo, D. I., & Ahmed, P. K. (2006). Relationships between innovation stimulus, innovation capacity, and innovation performance. R&D Management, 36(5), 499-515. https://doi.org/10.1111/j.1467-9310.2006.00450.x

Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior research methods, 40(3), 879-891. https://doi.org/10.3758/BRM.40.3.879

Prosenak, D., Mulej, M., & Snoj, B. (2008). A requisitely holistic approach to marketing in terms of social well-being. Kybernetes, 37(9/10), 1508-1529. https://doi.org/10.1108/03684920810907832

Reid, S. E., & De Brentani, U. (2010). Market Vision and Market Visioning Competence: Impact on Early Performance for Radically New, High-Tech Products. Journal of product innovation management, 27(4), 500-518. https://doi.org/10.1111/j.1540-5885.2010.00732.x

Rogers, E.M. (1983). Diffusion of innovation. New York: The Free Press.

Rubera, G., & Kirca, A. H. (2012). Firm innovativeness and its performance outcomes: A meta-analytic review and theoretical integration. Journal of Marketing, 76(3), 130-147. https://doi.org/10.1509/jm.10.0494

Slater, S. F., & Narver, J. C. (1995). Market orientation and the learning organization. Journal of marketing, 59(3), 63-74. https://doi.org/10.1177/002224299505900306

Slater, S.F., & Narver, J.C. (1998). Customer-led and market oriented: Let’s not confuse the two. Strategic Management Journal, 19(10), 1001–1006. https://doi.org/10.1002/(SICI)1097-0266(199810)19:10<1001::AID-SMJ996>3.0.CO;2-4

Tsai,K.H.,Chou,C.,& Kuo,J.H.(2008).The curvilinear relationships between responsive and proactive market orientations and new product performance: a contingent link. Industrial Marketing Management, 37(8), 884-894. https://doi.org/10.1016/j.indmarman.2007.03.005

Tuli, K. R., Kohli, A. K., & Bharadwaj, S. G. (2007). Rethinking customer solutions: from product bundles to relational processes. Journal of Marketing, 71, 1–17. https://doi.org/10.1509/jmkg.71.3.001

Vega-Vázquez, M., Cossío-Silva, F. J., & Martín-Ruíz, D. (2012). Does the firm's market orientation behaviour influence innovation's success? Management Decision, 50(8), 1445-1464. https://doi.org/10.1108/00251741211262024

Venkatraman, N. and Ramanujam, V. (1986). Measurement of business performance in strategy research: a comparison of approaches. Academy of management review, 11(4), 801–814. https://doi.org/10.5465/amr.1986.4283976

Voola, R., & O'Cass, A. (2010). Implementing competitive strategies: the role of responsive and proactive market orientations. European Journal of Marketing, 44(1/2), 245-266. https://doi.org/10.1108/03090561011008691

Vrečko, I. and Lebe, S.S. (2013). Project Management Supports (Requisitely) Holistic: Socially Responsible Action in Business Systems, Systemic Practice and Action Research, 26(6), 561–569. https://doi.org/10.1007/s11213-013-9304-x

Wong, S. K. S., & Tong, C. (2012). The influence of market orientation on new product success. European Journal of Innovation Management, 15(1), 99-121. https://doi.org/10.1108/14601061211192852

Zaltman, G., Duncan, R. & Holbek, J. (1973). Innovations and Organizations. New York: John Wiley & Sons.

Zhang, J., & Duan, Y. (2010). The impact of different types of market orientation on product innovation performance: evidence from Chinese manufacturers. Management Decision, 48(6), 849-867. https://doi.org/10.1108/00251741011053433

Objavljeno

15.07.2019

Kako citirati

Milfelner, B., Dlačić, J., Snoj, B. ., & Selinšek, A. (2019). Importance of Innovation Resources for Market Orientation – Financial Performance Link: Mediating Role of Proactive Market Orientation. Naše Gospodarstvo Our Economy, 65(4), 1-13. https://old.journals.um.si/index.php/oe/article/view/2140