PEJIĆ BACH, Mirjana; BOSILJ VUKŠIĆ, Vesna; SUŠA VUGEC, Dalia. Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company. Naše gospodarstvo/Our economy, [S. l.], v. 63, n. 4, p. 29–39, 2017. Disponível em: https://old.journals.um.si/index.php/oe/article/view/2197. Acesso em: 24 nov. 2025.